Service Excellence @ Novell: Taking Customer Service From Cost to Profit
by Nova Vista- List Price: $18.95
- ISBN-10: 9077256113
- ISBN-13: 9789077256114
- Edition: 1st
- Type: Paperback
- Publisher: WinSource Publishing LLC
About The Book
Ten years ago, Novell's customer service division was doing fine - pleasing customers and keeping them loyal. But in a high-impact transformation, the... Read more
Related Books
- Year: 2010
- Edition: 9th
- Publisher: McGraw-Hill/Irwin
- Type: Hardcover
- ISBN13: 9780077398279
- ISBN: 0077398270
- Year: 2008
- Edition:
- Publisher: AuthorHouse
- Type: Paperback
- ISBN13: 9781420856309
- ISBN: 1420856308
- Year: -0001
- Edition: Revised, Updated ed.
- Publisher: Harper Perennial
- Type: Paperback
- ISBN13: 9780061743993
- ISBN: 0061743992