Service Excellence @ Novell: Taking Customer Service From Cost to Profit

Service Excellence @ Novell: Taking Customer Service From Cost to Profit

by Nova Vista
  • List Price: $18.95
  • ISBN-10: 9077256113
  • ISBN-13: 9789077256114
  • Edition: 1st
  • Type: Paperback
  • Publisher: WinSource Publishing LLC

About The Book

Ten years ago, Novell's customer service division was doing fine - pleasing customers and keeping them loyal. But in a high-impact transformation, the... Read more

FINDING THE BEST PRICES

Related Books

Principles of Marketing
  • Year: 2009
  • Edition: 13rd
  • Publisher: Prentice Hall
  • Type: Hardcover
  • ISBN13: 9780136079415
  • ISBN: 0136079415
Financial Accounting, and MyAccountingLab with Pearson...
  • Year: 2011
  • Edition: 8th
  • Publisher: Prentice Hall
  • Type: Hardcover
  • ISBN13: 9780132828215
  • ISBN: 0132828219
Bar Chart Basics: Big Returns Using Bar Charts (Trade...
  • Year: 1998
  • Edition:
  • Publisher: Traders Library
  • Type: Paperback
  • ISBN13: 9781883272234
  • ISBN: 1883272238