
Best Practices in Customer Service
by Zemke, Ron- List Price: $39.95
- ISBN-10: 0814470289
- ISBN-13: 9780814470282
- Edition: 1st
- Type: Paperback
- Publisher: Amacom Books
About The Book
A collection of advice from customer service experts covers such topics as customer retention, service recovery, and providing customer service on the... Read more
Related Books

- Year: 2010
- Edition: Revised
- Publisher: Jossey-Bass
- Type: Paperback
- ISBN13: 9780787980245
- ISBN: 0787980242

- Year: 2009
- Edition: 1st
- Publisher: Course Technology
- Type: Paperback
- ISBN13: 9780619131203
- ISBN: 0619131209

- Year: 2010
- Edition: 9th
- Publisher: McGraw-Hill/Irwin
- Type: Hardcover
- ISBN13: 9780073530451
- ISBN: 007353045X