
Quality Service: What Every Hospitality Manager Needs to Know
by Martin Ph.D., William B.- List Price: $106.65
- ISBN-10: 0130930180
- ISBN-13: 9780130930187
- Edition: 1st
- Type: Paperback
- Publisher: Pearson
About The Book
A must-read for all hospitality managers in every sector of the industry, this text serves as a step-by-step guide to providing quality customer... Read more
Related Books

- Year: -0001
- Edition: 5th
- Publisher: Pearson
- Type: Hardcover
- ISBN13: 9780137155767
- ISBN: 013715576X

- Year: 2007
- Edition: 5th
- Publisher: Lippincott Williams & Wilkins
- Type: Paperback
- ISBN13: 9781608314126
- ISBN: 160831412X

- Year: 2007
- Edition: 3rd
- Publisher: Wiley
- Type: Hardcover
- ISBN13: 9780470052327
- ISBN: 0470052325