
Quality Service: What Every Hospitality Manager Needs to Know
by Martin Ph.D., William B.- List Price: $106.65
- ISBN-10: 0130930180
- ISBN-13: 9780130930187
- Edition: 1st
- Type: Paperback
- Publisher: Pearson
About The Book
A must-read for all hospitality managers in every sector of the industry, this text serves as a step-by-step guide to providing quality customer... Read more
Related Books

- Year: 2010
- Edition: 13rd
- Publisher: Pearson
- Type: Hardcover
- ISBN13: 9780136136514
- ISBN: 0136136516

- Year: 2011
- Edition: 2nd
- Publisher: Cengage Learning
- Type: Paperback
- ISBN13: 9780840068293
- ISBN: 0840068298

- Year: 2012
- Edition: 3rd
- Publisher: John Wiley and Sons
- Type: Hardcover
- ISBN13: 9780471699637
- ISBN: 0471699632