Quality Service: What Every Hospitality Manager Needs to Know

Quality Service: What Every Hospitality Manager Needs to Know

by Martin Ph.D., William B.
  • List Price: $106.65
  • ISBN-10: 0130930180
  • ISBN-13: 9780130930187
  • Edition: 1st
  • Type: Paperback
  • Publisher: Pearson

About The Book

A must-read for all hospitality managers in every sector of the industry, this text serves as a step-by-step guide to providing quality customer... Read more

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