
Quality Service: What Every Hospitality Manager Needs to Know
by Martin Ph.D., William B.- List Price: $106.65
- ISBN-10: 0130930180
- ISBN-13: 9780130930187
- Edition: 1st
- Type: Paperback
- Publisher: Pearson
About The Book
A must-read for all hospitality managers in every sector of the industry, this text serves as a step-by-step guide to providing quality customer... Read more
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