development in a multicultural society". Available with an interactive cd-rom (which can be packaged with the text), this hallmark text enables students of many backgrounds to master basic skills in a step-by-step fashion, thus rapidly empowering them to conduct a full interview using only listening skills by the time they are half-way through the course. Following this, students learn confrontation and influencing skills. By the time the text is completed, students will be able to conduct interviews from several theoretical perspectives: person-centered, decisional interviewing, assertiveness training, and brief solution-oriented counseling. Throughout the text, students are encouraged to examine themselves and to start defining their own personal style and theory of interviewing and counseling.

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